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Shipping & Returns
We want your Bark A La Carte experience to be a great one!

 - Return/Refund Policy

All merchandise must be returned within 30 days of our invoice date. All returns must have prior approval and a return authorization number assigned. Please e-mail or call us at (954) 261-0592. All merchandise must be returned unopened, unused and in original sealed bottle. All returns will be credited to customer's account minus 15% restocking fee. Customer is responsible for return shipping charges. We will notify you by e-mail of your refund once we have received and processed the return item. Allow no more than 10 business days for a credit to your charge card upon receipt of merchandise. All returns will be credited to customer's account minus 15% restocking fee and all original shipping charges. Return Merchandise to:

Bark A La Carte, Inc. Returns
1457 Kite Court
Weston, FL 33327

- Shipping Information
Shipping and handling charges are calculated based on the weight of the merchandise purchased.

Orders received on regular business days (Monday through Friday, 9:00 a.m. to 5:00 p.m., CST) will be processed (pending credit card approval) within 48 hours and shipped within 2 - 5 business days.

All orders placed on Saturday, Sunday, or Holidays will be shipped out within 48 hours of the following business day. We ship USPS within the Continental United States and all other locations.
First Class Mail (US ONLY)
Priority International Mail l (4-8 days)
International First Class Mail (6-12 days)

Shipping & Handling will be sent US First Class Mail Rates will calculate on the checkout page.

International rates will calculate on the checkout page.

If your country is not on our countries list, will send you a confirmation email with shipping costs

Different countries impose different import fees and taxes. We do not include these in our freight quote and any such charges are your responsibility. Please check with your government or postal system in advance if this is a concern for you.

Place of Mailing: Except as specified below, postal items that require a completed customs declaration form may not be deposited into a street collection box or a post office lobby drop. Such items must be tendered to a USPS employee at a post office or other location as designated by the postmaster. Otherwise, they will be returned to the sender for proper entry and acceptance. Exception: The above restriction on the deposit of customs mail does not apply to Global Express Mail (EMS) shipments Those items may be deposited into a designated Express Mail collection box or post office lobby drop. International mail is subject to customs examination in the destination country. The contents and value of the items will be declared on the applicable customs form and if any duty is of the buyer's responsibility. We are not responsible for the time merchandise will take to clear customs.

Order online or phone 1.954.261.0592